Customer Service
The Parts & Service group goes far beyond the usual concept of simply supplying what you order today. We focus on your continuing needs and learning how we might help you improve your long term performance through careful analysis of your parts and service history.
How to get the fastest service
When service calls/e-mails require multiple back and forth contacts, it is usually because the caller isn't able to provide sufficient information on the first try.
Your Serial Number tells us everything we need to know
The Pennsylvania Crusher serial number is the surest way to determine what equipment you have. We operate under a philosophy of service completely oriented to the continuing needs of the customer, regardless of whether the customer is working with new Pennsylvania equipment or with equipment that was placed in service almost one hundred years ago.
Areas of Importance
As part of this practice, there are three important areas in which this department is of practical service to custoemrs.
- Basic supply requirements
- Refinements to older design equipment for improved performance
- Major modifications to equipment either for improved performance or for different applications than that for which it was originally designed
Maximum Effectiveness
The Pennsylvania parts staff maintains thoroughly detailed records on all machines shipped, including details of past modifications, service records and all other pertinent data.
Genuine Penn Crusher Parts
Visit our online Parts Department to learn how Pennsylvania parts or remanufacturing can improve the performance of your crushing equipment.
Contact Penn Crusher Online
Select the appropriate department from the list below in order to expedite your online request:
- Replacement Parts
- Field Service/Customer Service
- New Crusher Equipment Request for Quote
- New Feeder Equipment Request for Quote
Find your local Pennsylvania Crusher Representative
Use our Rep Finder to contact your nearest sales representative.
